Resources
Practical notes for a busy care team
Worked examples and checklists for appointment changes, referral follow-up, and care-gap outreach. Adapt them with your team and your practice’s approved policies.
From the Ethon team
Pick a problem to work through
Appointment Booking
Make it easier for patients to change an appointment
A reminder example and a small test your front desk can use to review rescheduling friction.
2 min readCare CoordinationGive a stalled referral a clear next step
A simple referral worklist, a missing-records example, and handoff rules to discuss with your coordinators.
2 min readValue-Based CareA booked visit is not a closed care gap
A worked wellness-visit example and checklist for defining completion before starting outreach.
2 min readTalk it through
Want to talk through your own process?
Tell us where the back-and-forth happens. We’ll discuss a practical starting point for your team.
What we’ll cover
- The calls and tasks you want help with
- When your staff need to step in
- System compatibility, setup, and next steps